Privacy Policy

1Information We Collect

When you use Plan & Hire, we collect information necessary to provide our services:

• Name and mobile number for account creation and communication
• Location data to show nearby vendors relevant to your area
• Booking details such as event date, occasion and vendor preferences
• Device information and app usage data to improve performance

2How We Use Your Information

Your data is used solely to operate and improve the Plan & Hire platform:

• Matching customers with vendors based on location and occasion
• Processing and tracking booking requests
• Sending notifications about booking status updates
• Improving app features and fixing issues

We do not use your personal data for advertising, and we do not sell it to any third party.

3Third-Party Services

Plan & Hire uses trusted third-party services to operate:

• Razorpay — secure payment processing for vendor subscriptions
• Firebase — authentication and push notifications

These services have their own privacy policies and handle data in accordance with industry standards. Payment information is processed entirely by Razorpay and is never stored on our servers.

4Data Security

We take reasonable precautions to protect your personal information. Access to user data is restricted to authorised team members only. No method of transmission over the internet is 100% secure, but we follow best practices to minimise risk.

5Your Rights

You may request deletion of your account and associated data at any time by contacting our support team. We will process such requests within a reasonable timeframe.

6Contact Us

For any privacy-related concerns or requests, please reach out to us: