1Payment Processing

All payments on Plan & Hire are securely processed via Razorpay, a trusted and PCI-DSS compliant payment gateway. We support the following payment methods:

Payment information is handled entirely by Razorpay and is never stored on Plan & Hire servers.

2Vendor Subscription Plans

Plan & Hire offers subscription plans for vendors who want to list their services on the platform. Subscriptions are charged in advance.

Plan Billing Cycle Notes
Monthly Every 30 days Billed on the same date each month
Annual Once per year Discounted rate (equivalent to 2 months free)

3Renewals & Upgrades

4Customer Payments

The Plan & Hire customer app is completely free to use. Customers do not pay any subscription or listing fee. Payment for vendor services (e.g. photography packages, catering bookings) is arranged directly between the customer and vendor.

5Failed Transactions

If a payment fails, no amount will be deducted from your account. In rare cases where an amount is debited but the plan is not activated, please contact us immediately with your transaction reference number and we will resolve it within 3–5 business days.

6Billing Support

For any billing issues, incorrect charges or payment queries, please reach out to us with your registered mobile number and transaction details:

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Billing Support